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Access to Your Health Records

You have a right to access records of your personal health information. Subject to some exceptions, you can look at and get copies of these records.

Duty to Assist

A health care provider has a duty to assist you when you request access. This means that they must respond to a written access request openly, accurately and completely. If you ask they must give you an explanation of any term, code or abbreviation that appears in your record. This will often be done by a records clerk and it does not entitle you to a detailed review of your health history with the physician or provider.

You have a right to any information that a health care provider considered in providing advice or treatment. This includes records received from other health care professionals in relation to your treatment. You may be charged a reasonable fee to cover expenses related to providing access to your records and copies, if requested, of your medical information

You can request access to your records orally. If, however, your oral request is denied you should make another request in writing. Written requests must be responded to within 30 days.

If you have made a written request and are denied access the matter can be investigated by the Office of the Information and Privacy Commissioner (OIPC). The OIPC can also deal with situations where an individual feels that the fee they were charged was unreasonable or where there are other concerns about how the request was handled.

Exceptions to Access

There are situations when you can be denied access to your health records. These include when your information...

  • could harm your health (mental or physical) or safety or the health or safety of another person
  • contains the personal health information of another person who has not consented to the disclosure
  • reveals the identify a person who supplied information in confidence

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About PLEA

PLEA gratefully acknowledges our primary core funder the Law Foundation of Saskatchewan for their continuing and generous support of our organization.