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ORT Orders

After the hearing, a hearing officer makes a written decision. The hearing officer applies the law to the facts and makes an order that they think is fair in the circumstances.

If the application is made to the Court of Queen's Bench, the Court can make the same kind of orders as the Office of Residential Tenancies (ORT).

The ORT or the Court of Queen's Bench can make an order...

  • directing the landlord or tenant to follow the requirements of The Residential Tenancies Act, 2006
  • giving the landlord possession of the rental unit
  • ruling on whether there was proper notice of a rent increase
  • reducing the tenant's rent
  • setting the amount of repair or cleaning costs and ordering the person responsible to pay the cost
  • requiring the tenant to pay the amount of rent owing to the landlord
  • requiring the landlord or tenant to pay damages
  • determining how the security deposit is to be dealt with

This is not a complete list of the orders the ORT can make. Parties will receive a written decision in the mail. Parties should ensure that the ORT has their current mailing address on file.

If the decision or order requires clarification or correction of an obvious error, such as a typo, parties can make a request to have the issue addressed. The application must be made within 15 days of the date of the decision or order.

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