Online shopping is a common way to make purchases and the percentage of purchases made online is steadily growing. Online shopping offers consumers a huge selection of products combined with the convenience of not having to leave the house. There are however potential drawbacks to purchasing online.
Consumers who are purchasing goods online or by phone or mail can be at a disadvantage because they cannot see what they are buying. As well, the actual identity of the seller may not be as clear as it is when a deal is made in person.
Saskatchewan law requires a supplier who is selling over the internet or through a remote contract (any sale that is not in-person) to provide the purchaser with certain information before any agreement is entered into. A supplier is anyone who in the course of their business provides goods or services to consumers. These laws apply to purchases made by Saskatchewan residents and purchases from Saskatchewan companies selling online. They apply to purchases of goods for personal, family or household use that cost $50 or more.
Before any agreement is entered into the purchaser must be given...
The purchaser must also be given information about...
When shopping around for a good deal online, a consumer could be tempted by bargain-basement prices on some shopping websites but if it's a site you have never heard of you need to check it out before entering your credit card information. Every year there are consumers who went for that bargain on an unknown site and never received the goods they paid for.
Finally, before any internet or remote contract is entered into the seller must give the purchaser an express opportunity to correct any errors and to accept or decline the contract. If you accept the contract the seller must provide you with a copy of the contract, by mail or email, within 15 days of when you agreed to the purchase.
Being provided with this information can help you make the right choice before you buy but, even with all this information, there are still some precautions that can prevent future problems.
Carefully examine the facts about what you are buying. Beware of extravagant claims for products. Online buying makes it difficult to verify a seller's promises. Read all of the fine print and relevant links to make sure you find any "catches" or hidden conditions that may be placed on your purchase.
Use Trustworthy Websites
Protect your Device
Protect your Personal Information
Confirm your Online Purchase is Secure
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